Summary
Managed financial transactions and operational support for a network of banking agents.
Highlights
Managed and facilitated fund transfers and financial transactions for over 50 on-site agents, ensuring accuracy, regulatory compliance, and real-time issue resolution.
Executed daily bookkeeping and reconciliation of agent transaction records, proactively identifying and resolving discrepancies to ensure accurate financial reporting.
Acted as the primary point of contact for agents, resolving transaction and cash-related issues and effectively escalating complex technical concerns to ensure seamless operations.
Proactively monitored agent liquidity, coordinating timely float top-ups and disbursements to maintain continuous and uninterrupted operational flow.